All work

Churn Solution

Retention platform for subscription businesses: cancellation flows, payment recovery and win-back campaigns.

Client
Churn Solution
Sector
Fintech / subscription revenue
Country
Global
Period
2022–present
Status
Live — Stripe verified partner

In production

Churn Solution — web

Integrates with payment processors to intercept cancellations with targeted offers, recover failed payments with automated dunning, and analyse churn reasons with AI.

What it does

When a customer tries to cancel, the flow segments them and presents the right offer. When a payment fails, dunning sequences recover it. Everything is measured in one dashboard.

70%
payment recovery rate reported
40%
churn reduction reported
Churn Solution — web
Churn Solution — mobile

Scope

  • Payment-processor integrations and webhooks
  • Embeddable cancellation flows with A/B testing
  • AI feedback analysis and analytics dashboards

Technology

  • TypeScript
  • Node.js
  • React
  • PostgreSQL
  • Stripe API
  • LLM APIs

What clients say

  • “It has cut down significantly on our time spent managing cancellation requests. With the reporting functionality we can quickly identify customers that we may want to follow up with. The addition of A/B testing has been extremely helpful as well.”

Planning a digital transformation, an AI pilot or a citizen-facing service?

Send us the brief or the tender documents. You will hear back from an engineer, not a salesperson, within two working days.